We know that insurance can be confusing. One of our most important tasks is to help educate North Carolinians on insurance-related issues so that they can make informed decisions for you and your family. If you have questions about insurance, need to file a complaint, or want to report suspected insurance fraud, we can help. The North Carolina Department of Insurance is committed to seeking a fair deal for all parties to insurance transactions.
The North Carolina Department of Insurance aims to respond quickly, clearly, and courteously to consumers' insurance-related questions and complaints, to help consumers resolve those complaints whenever possible, and to help consumers understand their options for dealing with insurance-related issues.
